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The Human Services Commission will review updates on Disabilities Awareness Month, homelessness data, human trafficking prevention efforts, and programming needs for lesbian, bisexual, and queer women at its September 8, 2026 meeting.
This preview is based on the published Human Services Commission agenda. It does not reflect what will actually happen at the meeting.
What's proposed
Staff will update the commission on plans for October's Disabilities Awareness Month. This includes a Community Health & Wellness Event with Cedars-Sinai on October 1 at Plummer Park, a new banner program in City Council Chambers honoring disability rights figures (John McCain, Justin Dart Jr., and Helen Keller for 2026), and the 28th Annual Disability Service Awards on October 28.
Why it matters
This update tells residents about upcoming events and educational efforts recognizing people with disabilities and promoting accessibility and inclusion in West Hollywood.
What the Commission will decide
The commission is asked to receive and file this update, meaning no action is requested beyond hearing the report.
2 more projects on this agenda
Full Commissions analysis is coming soon.
Meeting Date
2026-09-08
6:00 PM
Location
Plummer Park - Rooms 5 & 6, 7377 Santa Monica Boulevard, West Hollywood, CA 90046
Members of the public may attend in person and submit a speaker request slip to the Secretary. To comment by phone, dial in up to ten minutes before the 6:00 p.m. start, remain on hold until the meeting begins, and use *6 to unmute or *9 to signal a wish to speak on the current item. Phone commenters must also register in advance by emailing HSCPublicComment@weho.org no later than 12:00 p.m. on the meeting day, including their name, phone number, and the item number(s) they wish to speak on.
AGENDA
HUMAN SERVICES COMMISSION
CITY OF WEST HOLLYWOOD
REGULAR MEETING
TUESDAY, SEPTEMBER 8, 2026
6:00 PM
PLUMMER PARK-ROOMS 5 & 6
7377 SANTA MONICA BOULEVARD
WEST HOLLYWOOD, CA 90046
LAND ACKNOWLEDGEMENT:
“The West Hollywood Human Services Commission acknowledges that the land on which
we gather and that is currently known as the City of West Hollywood is the occupied,
unceded, seized territory of the Gabrieleño Tongva and Gabrieleño Kizh peoples.”
STATEMENT OF SHARED RESPONSIBILITY FOR RESPECT:
During public meetings, community gatherings, interactions with the public, and with one
another, the City endeavors for all participants and attendees to conduct City business
and treat others with respect, a core value of the City. This includes being polite,
professional, and thoughtful when interacting with others. Our collective commitment to
West Hollywood requires intention, cooperation, courtesy, consideration, tolerance,
forgiveness, acceptance, inclusiveness, kindness, compassion, and patience. Our
respect is expressed not only in the words we choose, but also in our tone, our demeanor,
Staff recommendation
Receive and file.
What's proposed
Staff will present the most recent homelessness data from the City's Homeless Initiative Dashboard, covering unsheltered counts, Homeless Concern Line activity, interim and permanent housing outcomes (including the Holloway Interim Housing Program), and rental assistance and prevention programs such as Measure A.
Why it matters
This data helps residents and the commission understand trends in homelessness, how quickly people get help when they call for assistance, and how well city-funded housing and prevention programs are performing.
What the Commission will decide
The commission is asked to receive and file the update, meaning no vote or approval is requested.
Staff recommendation
Receive and file the Homelessness Prevention and Response Data Update.
and our actions toward one another.
To comply with the Americans with Disabilities Act of 1990, Assistive Listening Devices
(ALD) will be available for check out at the meeting; If you require special assistance to
participate in this meeting, (e.g. an American Sign Language interpreter for people who
are Deaf or hard of hearing), you must call or submit your request in writing to the Office
of the City Clerk at (323) 848-6409 at least 48 hours prior to the meeting. The City TDD
line for the hearing impaired is (323) 848-6496.
Special meeting related accommodations (e.g., transportation) may be provided upon
written request to the Office of the City Clerk at least 48 hours prior to the meeting. For
information on public transportation, call 323.GO.METRO (323/466-3876) or go to
www.metro.net.
RULES OF DECORUM
Members of the audience shall not engage in disorderly or boisterous conduct, including
the utterance of loud, threatening, or abusive language, whistling, stamping of feet or
other acts which disturb, disrupt, impede, or otherwise render the orderly conduct of the
Commission meeting infeasible. A member of the audience repeatedly or continuously
engaging in any such conduct shall, at the discretion of the Presiding Officer or a majority
of the Commission, be subject to ejection from that meeting.
Page 1 of 4
Any person wishing to speak in connection with any item of business on the agenda shall
first complete a speaker request slip and submit the slip to the Secretary.
No person shall address the Commission without first being recognized by the Presiding
Officer.
Each person addressing the Commission shall do so in an orderly manner and shall not
make repetitious, slanderous or irrelevant remarks, or engage in any other disorderly
conduct which disrupts, disturbs or otherwise impedes the orderly conduct of the
Commission meetings. Any person who so disrupts the meeting may, at the discretion of
the Presiding Officer or a majority of the Commission, be subject to ejection from that
meeting.
To Participate by Listening to the Meeting Audio and Providing Public Comment by
Telephone:
1. You may dial-in ten (10) minutes prior to the start of the meeting. The meeting begins
at 6:00 p.m. You will be placed ON HOLD in the Virtual Meeting Room until the
meeting commences. When you enter the meeting, please mute your telephone.
Dial in Code: *6 = unmute. Dial in Code: *9 = lets the host know you want to speak
on the current item
2. Members of the public who wish to comment by telephone are required to register
to speak via Zoom by sending an email to HSCPublicComment@weho.org no later
than 12:00 p.m. to be added to the remote public speaker list. Please include your
name, phone number (for staff to identify your caller location on Zoom), and the
item number(s) you would like to speak on.
1. CALL TO ORDER:
A. ROLL CALL
B. PLEDGE OF ALLEGIANCE
C. APPROVAL OF AGENDA
The Human Services Commission is requested to approve the meeting
agenda for September 8, 2026.
Recommendation: Approve the agenda for September 8, 2026.
D. APPROVAL OF MINUTES
The Human Services Commission is requested to approve the minutes of
August 11, 2026, Human Services Commission meeting.
Recommendation: Approve the minutes from the August 11, 2026,
meeting.
Page 2 of 4
E. PUBLIC COMMENT
The Human Services Commission values your comments; however,
pursuant to the Brown Act, the Human Services Commission cannot take
action on items not listed on the posted agenda. Members of the public
have three minutes to speak. This public comment period is to address the
Human Services Commission on agenda items or items of general interest
within the jurisdiction of the Human Services Commission. An additional
public comment period is offered at the end of the meeting.
2. CONSENT CALENDAR:
A. RECOGNITION OF DISABILITIES AWARENESS MONTH
The Human Services Commission will receive an update on Disabilities
Awareness Month.
Recommendation: Receive and file.
3. PUBLIC HEARING: None.
4. UNFINISHED BUSINESS:
A. HOMELESSNESS PREVENTION AND RESPONSE DATA UPDATE
The Human Services Commission will receive an update on homelessness
prevention and response data using the most recent available reporting
periods, drawn from the West Hollywood Homeless Initiative Dashboard.
The update summarizes service demand, field response performance,
housing outcomes, and prevention activity, and identifies the date through
which each measure is current.
Recommendation: Receive and file.
B. HUMAN TRAFFICKING PREVENTION, NOTICE REQUIREMENTS, AND
TRAINING IN THE CITY OF WEST HOLLYWOOD
The Human Services Commission will receive an overview of the efforts
related to the prevention and education of human trafficking in the City of
West Hollywood.
Recommendation: Receive and discuss.
5. NEW BUSINESS:
A. LESBIAN, BISEXUAL, AND QUEER WOMEN’S PROGRAMMING
NEEDS AND OPPORTUNITIES
Page 3 of 4
The Human Services Commission will receive a report on findings from
the LGBTQ+ Planning and Coordination Meeting regarding Lesbian,
Bisexual, and Queer (LBQ) women’s programming needs and
opportunities in West Hollywood.
Recommendation: Receive and discuss.
6. EXCLUDED CONSENT
7. ITEMS FROM STAFF
8. PUBLIC COMMENT
This time is set aside for the public to address the Human Services Commission
on any item of interest within the subject matter jurisdiction of the Human Services
Commission that could not be heard under Item 1.E. at the beginning of the
meeting.
9. ITEMS FROM COMMISSIONERS
During this time, in accordance with Section 4.7 of the Human Services
Commission bylaws, any member of the Commission may request that an item of
business within the Commission's subject matter jurisdiction be added to a future
agenda. Such requests are subject to the approval of the Commission.
10. ADJOURNMENT
The Human Services Commission will adjourn to its next Regular Meeting on
Tuesday, October 13, 2026, at 6:00 pm at Plummer Park Community Center,
Rooms 5 & 6, 7377 Santa Monica Boulevard, West Hollywood, CA 90046.
Notice: Written materials distributed to the Human Services Commission within 72 hours
of this meeting are available for public inspection immediately upon distribution at the
Department of Human Services and Rent Stabilization, 8300 Santa Monica Boulevard,
West Hollywood, California, 90069, during normal business hours. They will also be
available for inspection at the staff liaison’s table during the Commission meeting.
Page 4 of 4
HUMAN SERVICES COMMISSION
CITY OF WEST HOLLYWOOD
MINUTES DRAFT
TUESDAY, AUGUST 11, 2026
PLUMMER PARK-ROOMS 5 & 6
6:00 PM
CALL TO ORDER: Chair Williams called the meeting to order at 6:00 p.m.
Commissioner Eyres read the Land Acknowledgment.
A. ROLL CALL
PRESENT: Commissioner Palmieri
Commissioner Steele
Commissioner Adolphson
Commissioner Eyres
Commissioner Wyville
Vice Chair Borelli
Chair Williams
ABSENT: None
ALSO Teree Carter, Human Services Manager
PRESENT: Derek Murray, Social Services Supervisor
Dee Saunders, Social Services Program Administrator
Amy Valdepeña, Human Services Specialist
Katherine Fierro, Commission Secretary, Social Services Specialist.
B. PLEDGE OF ALLEGIANCE
Chair Williams led the Pledge of Allegiance.
C. APPROVAL OF AGENDA
The Human Services Commission is requested to approve the meeting
agenda for August 11, 2026.
ACTION: Approved the agenda for August 11, 2026.Motion by Vice
Chair Borelli, seconded by Commissioner Steele, and approved by roll
call vote.
D. APPROVAL OF MINUTES
The Human Services Commission is requested to approve the minutes of
July 14, 2026, Human Services Commission meeting.
ACTION: Approved the minutes from the July 14, 2026, meeting.
Motion by Commissioner Adolphson , seconded by Commissioner
Eyres, and approved by roll call vote with abstention from
Commissioner Steele.
Page 1 of 5
ITEM 1.D
E. PUBLIC COMMENT
2. CONSENT CALENDAR: None.
3. PUBLIC HEARING: None.
4. UNFINISHED BUSINESS: None.
5. NEW BUSINESS:
A. PRESENTATION ON SERVICES AND SUPPORT FOR SURVIVORS OF
SEXUAL VIOLENCE AND TRAFFICKING
The Human Services Commission received a presentation from the UCLA
Rape Treatment Center, the Coalition to Abolish Slavery and Trafficking
(CAST), and the Los Angeles LGBT Center on services and support
available to survivors of sexual violence and trafficking. The presentation
included information on trauma-informed responses, reporting options,
medical and mental health services, advocacy, and community resources.
Marisa Faynsod, Senior Community and Campus Outreach Coordinator
with the UCLA Rape Treatment Center provided clarification for
Commissioners regarding backlogs in reporting cases, DNA collection and
procedures, kit data collection timeline, and discussed the center’s
partnership with the City.
Vice Chair Borelli requested additional clarification on the UCLA Rape
Treatment Center being the primary contact for sexual violence cases in
West Hollywood.
Chair Williams requested additional clarification on sexual identity when
reporting and collecting data within the queer community.
Lorena Sanchez, Director of Development and Communications with
CAST, provided clarification for Commissioners regarding statistics and
data regarding West Hollywood, CAST’s partnerships with the hospitality
industry, the World Cup’s impact on sex trafficking reporting, and training
and education opportunities for business on human trafficking.
Vice Chair Borelli requested additional clarification for survivor cases
involving immigrants and family unification.
Chair Williams shared a human trafficking incident that occurred in West
Hollywood and requested additional clarification on information and data
on unhoused individuals involved in, or victims of, human trafficking.
Page 2 of 5
ITEM 1.D
Noah Castro, Program Supervisor with the Los Angeles LGBT Center,
provided clarification for Commissioners regarding conflicts of interest in
various survivor cases, legal advocacy, immigration assistance, the
Center’s partnership with the District Attorney’s LGBTQ Advisory Board,
referrals and coordination with the UCLA Rape Treatment Center, CAST,
and other providers.
ACTION: Received and discussed.
Public Comment
NIK ROYBAL, WEST HOLLYWOOD, Spoke on Item 5.A., and stated his
opposition to surveillance systems tracking survivors of sexual assault.
*VICE CHAIR BORELLI LEFT THE MEETING AT 7:39 PM*
B. GRANTS IN THE SCHOOLS 2025-2026 YEAR END REPORT
The Human Services Commission received a report from Amy Valdepeña,
Human Services Specialist and Dee Saunders, Social Services Program
Administrator on the programs and activities implemented by the 2025-
2026 Grants in the Schools grant recipients, including an overview of
funded projects and outcomes achieved during the school year.
Staff provided clarification on the Children’s Roundtable involvement in the
Grant Process, efforts to maintain engagement with eligible schools, and
on West Hollywood College Preparatory School’s awarded funding not
being received.
Motion by Chair Williams to extend the meeting by ten minutes and
seconded by Commissioner Eyres. Approved unanimously by the
Commission noting the absence of Vice Chair Borelli.
.
ACTION: Received and discussed.
6. EXCLUDED CONSENT
7. ITEMS FROM STAFF
TEREE CARTER, Human Services Manager— provided updates on the
appointment of Danny Rivas as Acting Director of Human Services and Rent
Stabilization and announced September 22 as the new ribbon-cutting date for the
Community Health Hub. Staff also highlighted the Division’s ongoing commitment
to working on the CRF (Community Response Framework) and noted that
additional updates will be provided at the upcoming homelessness
subcommittee. Updates on the distribution of City resource materials to business
Page 3 of 5
ITEM 1.D
and community members were also shared.
DEREK MURRAY, Social Services Supervisor— provided updates on the
upcoming Disability Award nominations, WeHo Life’s outreach efforts during the
recent National Night Out, continued community education regarding harm
reduction and safe sharps disposal, and the upcoming National Overdose
Awareness day wellness event.
8. PUBLIC COMMENT
STEVEN POST, WEST HOLLYWOOD- Public Safety Liaison, thanked staff and
Commission, recognized Commissioner Steele’s participation in a recent
discussion with the District Attorney, commented on National Night Out, and
encouraged community participation in upcoming Community Emergency
Response Team (CERT) training.
9. ITEMS FROM COMMISSIONERS
COMMISSIONER STEELE-Thanked staff and presenters and requested data
regarding harm reduction supplies and sharps disposal.
COMMISSIONER PALMIERI- Thanked staff and shared WeHo Life’s Health Hub
marketing material that will include items being distributed in the Health Hub
vending machines. Commented on the success of National Night Out and the
value of neighborhood events.
COMMISSIONER ADOLPHSON -Thanked staff and commented on the success
of National Night out. Thanked staff for sending information to Watch Captains.
COMMISSIONER EYRES- Thanked staff for presentations.
COMMISSIONER WYVILLE-Asked for clarification regarding materials and
supplies planned for the Community Health Hub vending machine. Thanked staff
and welcomed Danny Rivas as Acting Director.
CHAIR WILLIAMS- Reported attending the Equality California LGBTQ+ Summit
for government officials and spoke on the importance of protecting and supporting
LGBTQ+ constituents.
Motion by Chair Williams directing staff to collect information and data regarding
existing City resources, efforts and service providers addressing human
trafficking, and to ensure these resources are available to the community
seconded by Commissioner Eyres approved unanimously by the Commission
noting the absence of Vice Chair Borelli.
10. ADJOURNMENT
The Human Services Commission adjourned to its next Regular Meeting on
Tuesday, September 8, 2026, at 6:00 pm at Plummer Park Community Center,
Page 4 of 5
ITEM 1.D
Rooms 5 & 6.
Notice: Written materials distributed to the Human Services Commission within 72 hours
of this meeting are available for public inspection immediately upon distribution at the
Department of Human Services and Rent Stabilization, 8300 Santa Monica Boulevard,
West Hollywood, California, 90069, during normal business hours. They will also be
available for inspection at the staff liaison’s table during the Commission meeting.
Page 5 of 5
ITEM 1.D
HUMAN SERVICES COMMISSION SEPTEMBER 8, 2026
CONSENT CALENDAR
SUBJECT: DISABILITIES AWARENESS MONTH
PREPARED BY: HUMAN SERVICES & RENT STABILIZATION DEPARTMENT
(Danny Rivas, Acting Director of Human Services & Rent
Stabilization)
(Teree Carter, Human Services Manager)
(Derek Murray, Social Services Supervisor)
(Isaac Arredondo, Social Services Program Administrator)
(Michelle Liberman, Social Services Program Administrator)
______________________________________________________________________
STATEMENT ON THE SUBJECT:
The Human Services Commission will receive an update on Disabilities Awareness
Month.
RECOMMENDATION:
Receive and file.
BACKGROUND / ANALYSIS:
Each October, the City of West Hollywood recognizes Disabilities Awareness Month to
celebrate the contributions of people with disabilities and promote greater awareness of
disability rights, accessibility, and inclusion. Throughout the month, the City highlights
issues affecting people with disabilities and supports opportunities for education,
community engagement and increased awareness of disability history and advocacy. In
recognition of Disabilities Awareness Month, the City will host a Community Health &
Wellness Event in partnership with Cedars-Sinai on Thursday, October 1, 2026, at
Plummer Park. This annual event brings health and wellness resources and services to
West Hollywood Community members.
Pending Council approval, the City will also launch a Disabilities Awareness Month
Educational Initiative designed to create a more visible and consistent educational
component to the City’s annual observance. The initiative builds on the City’s previous
Page 1 of 3
ITEM 2.A
practice of displaying street banners recognizing prominent figures in disability history.
Under the new initiative, professionally designed, reusable banners will be displayed in
City Council Chambers annually during Disabilities Awareness Month to highlight
individuals who have made significant contributions to disability rights, advocacy,
accessibility, independent living, and inclusion. The individuals featured will be selected
by the Disabilities Advisory Board and rotated on a regular cycle to allow the initiative to
highlight a broader range of individuals and contributions over time. The reusable format
will allow the City to establish a consistent annual presence in Council Chambers while
creating an educational resource that can be used for multiple years.
During its August 26 meeting, the Disabilities Advisory Board selected John McCain,
Justin Dart Jr., and Helen Keller to be featured during October 2026 as part of the
Disabilities Awareness Month educational initiative. he banners will be supplemented by
educational information that provides additional context about the individuals featured and
their contributions to disability history and advocacy. Digital versions of the educational
content may also be incorporated into City display boards and other communication
platforms during Disabilities Awareness Month, allowing the initiative to extend beyond
Council Chambers and reach a broader audience.
The City will also present the 28th Annual Disability Service Awards during a special
televised meeting of the Disabilities Advisory Board on Wednesday, October 28, 2026, at
6 p.m. in the City Council Chambers. The awards recognize individuals and organizations
that have made significant contributions to improving accessibility, inclusion, and quality
of life for people with disabilities.
The 2026 honorees, selected by the Disabilities Advisory Board, are Wendy Goldman in
the Individual category; Block Party in the Business category; Popcorn Disabilities by
Kristen Lopez for the Media category; and the Center for Healthcare Rights in the
Nonprofit Organization category.
OFFICE OF PRIMARY RESPONSIBILITY:
HUMAN SERVICES & RENT STABILIZATION DEPARTMENT / HUMAN SERVICES
DIVISION
Page 2 of 3
ITEM 2.A
ATTACHMENT:
None.
Page 3 of 3
ITEM 2.A
HUMAN SERVICES COMMISSION SEPTEMBER 08, 2026
UNFINISHED BUSINESS
SUBJECT: HOMELESSNESS PREVENTION AND RESPONSE DATA
UPDATE
PREPARED BY: DEPARTMENT OF HUMAN SERVICES & RENT STABILIZATION
(Danny Rivas, Acting Director)
(Teree Carter, Human Services Manager)
(Diane Kahn-Epstein, Strategic Initiatives Supervisor)
(Francisco Gomez, Strategic Initiatives Program Administrator)
STATEMENT ON THE SUBJECT:
The Human Services Commission will receive an update on homelessness prevention
and response data using the most recent available reporting periods, drawn from the
West Hollywood Homeless Initiative Dashboard. The update summarizes service
demand, field response performance, housing outcomes, and prevention activity, and
identifies the date through which each measure is current.
RECOMMENDATION:
Receive and file the Homelessness Prevention and Response Data Update.
BACKGROUND / ANALYSIS:
This report provides a summary of homelessness prevention and response data using
the most recent available data for each program and service area. Section 1 identifies the
date through which each section of the dashboard is current. Section 2 summarizes
unsheltered count activity. Section 3 summarizes Homeless Concern Line demand and
response performance. Section 4 summarizes housing outcomes, including the Holloway
Interim Housing Program (Holloway). Section 5 summarizes prevention activity, including
the new Measure A program. Section 6 describes improvements to how the City collects
and reports this data. Section 7 presents staff observations and next steps. All figures are
reflected on the Homeless Initiative Dashboard, the underlying public source. Tables 1
through 8 present the supporting data.
1 ITEM 4.A
1. Data Periods Covered
City-funded programs report with different cadences (monthly or quarterly) and reporting
periods, including the City fiscal year (July to June), provider contract years (Oct. to
Sept.), and the calendar year (Jan. to Dec). Therefore, each section of the dashboard is
current through a different date. Table 1 lists those end points. Staff is working to better
align reporting periods and review timelines, where feasible, as part of the next Human
Services contract renewal cycle.
Table 1. Reporting period covered by each dashboard section
Dashboard section Data current through
Unsheltered Counts & Locations June 30, 2026
Homeless Concern Line July 31, 2026
Housing — Holloway Interim Housing June 30, 2026
Housing — all other programs March 31, 2026
Prevention — rental assistance (City) March 31, 2026
Prevention — Measure A assistance June 30, 2026
The differences reflect how each type of data is produced. Homeless Concern Line
activity comes from provider reports and dispatch records, which City staff process
monthly, so it is the most current information available. Holloway and Measure A operate
on contract quarters that closed June 30, 2026, and those provider reports have been
received and reviewed. The remaining housing and prevention programs report on the
same cycle, but their June 30 reports are still under review, so March 31, 2026, remains
the last verified point for those measures. Staff is working to better align future reporting
and review timelines for housing and prevention contracts where possible. Because the
end points differ, figures should not be added together or compared across sections. Prior
year figures are provided for context only, and partial year figures are identified as such.
2. Unsheltered Counts
The City conducts field observation counts to monitor trends and inform service
deployment. Table 2 shows results year to date compared to prior years.
2 ITEM 4.A
Table 2. Individuals observed per count event, selected years
Individuals observed
Period
(average per count event)
2017 30
2022 42
2024 51
2025 55
2026 year to date (quarterly counts) 62
Counts were conducted monthly through September 2025 and quarterly beginning in
2026. Q1 2026 was counted January 15 and Q2 on April 23.
Field observation counts are higher in 2026 than in the selected prior years shown in
Table 2; however, two important limitations affect comparisons over time. Monthly counts
concluded in September 2025 with the end of the prior outreach contract, and the City
moved to a quarterly cadence conducted by Healthcare in Action. Because both the
cadence and the counting team changed, 2026 counts are not directly comparable to the
earlier monthly series. These are field observations for operational awareness, not a
census, and are separate from the annual Greater Los Angeles Homeless Count, which
uses a different methodology and time frame.
3. Homeless Concern Line
The Homeless Concern Line is the City's 24-hour, non-emergency, non-law-enforcement
number for homelessness-related concerns. Residents, businesses, City staff, and
people experiencing homelessness can call to request a field response, provided by
Healthcare in Action during daytime hours and by the West Hollywood Care Team
overnight. Volume has risen steadily since the City began systematically capturing
dispatch and field response records, as shown in Table 3.
3 ITEM 4.A
Table 3. Concern Line requests and daily rate, by period
Period Requests Average per day
Jul–Sep 2025 182 2.4
Oct–Dec 2025 310 3.4
Jan–Mar 2026 642 7.1
Apr–Jun 2026 714 7.8
Twelve months ending Jun 30, 2026 1,848 5.31
Jul 2026 (most recent month) 286 9.2
Requests are not individuals. One person or location can generate multiple requests, and
the City cannot always report how many distinct people these requests represent.
Response performance remained consistent as request volume increased, as
demonstrated in Table 4, which compares the twelve months ending June 30, 2026, with
the most recent month.
Table 4. Concern Line response measures
Twelve months ending
Measure Jul 2026
Jun 30, 2026
Care-oriented requests, share of all requests 90% 93%
Services accepted, share of people contacted
65% 77%
directly
Unable to locate, share of all requests 17% 10%
Median response time from dispatch to arrival is approximately 12 minutes, and roughly
three quarters of responses arrive within 15 minutes. Housing and resource requests
were the largest reason category at 44 percent of requests over the twelve months ending
June 30, 2026, followed by medical, mental health, and substance use concerns at 18
percent, outreach and engagement at 15 percent, and welfare checks at 13 percent.
Response teams attributed the July increase to extended periods of extreme heat, which
raised both call volume and willingness to accept assistance; a similar trend was
observed during summer 2025.
1 Average daily call volume is based on 350 days of available data. HCL data collection
began July 16, 2025; therefore, the average excludes the first 15 days of July when
data were not collected.
4 ITEM 4.A
4. Interim and Permanent Housing
Since 2017, City-funded programs have placed 872 individuals in interim housing, and
436 individuals have been connected to permanent housing since 2016. Table 5 shows
recent annual activity.
Table 5. Interim admissions and permanent housing placements, by year
Measure 2023 2024 2025 2026 YTD
Interim housing admissions 117 134 151 91
Permanent housing placements 57 72 44 25
The 2026 column covers a partial year and combines programs reported through different
dates, so it should not be read as a decline from 2025.
The Holloway Interim Housing Program is the City's 20-bed, non-congregate interim
housing site, operated by Ascencia, and is the City's first interim housing facility located
in West Hollywood. Holloway completed its third contract quarter on June 30, 2026. Table
6 shows performance against the program's annual goals.
Table 6. Holloway Interim Housing Program, by contract quarter
Measure Q1 Q2 Q3 Year to date
Individuals served 24 29 30 42
Occupancy rate (goal 90%) 80.6% 95.0% 94.5% 90.1%
Services participation
66.7% 89.7% 87.0% 81.1%
(goal 65%)
Exits to permanent housing 1 0 5 6
Contract quarters: Q1 Oct–Dec 2025, Q2 Jan–Mar 2026, Q3 Apr–Jun 2026. The year-to-
date figure for individuals served is unduplicated and is not the sum of the quarters
As of June 30, 2026, six of the 42 individuals served, or 14 percent, had exited to
permanent housing. Five additional placements were pending as of that date, meaning a
unit had been identified but an inspection or funding approval remained outstanding. If
each of those pending placements is completed, 11 of 42 individuals, or 26 percent, would
have exited to permanent housing. Staff uses approximately 30 percent of people served
as an internal working reference point for permanent placements in interim housing and
housing navigation programs. Holloway is meeting or exceeding its occupancy and
5 ITEM 4.A
service participation benchmarks; however, permanent housing exits remain below the
program's annual goal of 12 placements, with one quarter remaining in the contract year.
As of June 30, the program was at full capacity with a waitlist of three, and eight of the 42
individuals served had their income increased or obtained new benefits.
Of 22 total exits, six were to permanent housing, five to temporary or interim settings, two
to family or friends, and nine were recorded as unknown or left the program. Non-
permanent exits occur for varied reasons, including voluntary departures by participants
not ready for an interim housing setting, non-participation in services, stays not extended
beyond 90 days, and program completion. Participants are offered connections to other
appropriate services at exit; those services are not always accepted. The average length
of stay was 144 days for exits to permanent housing and 54 days for all other exits.
For some participants, permanent housing placement can require nine to 12 months to
complete documentation, verification, rental subsidy approval, unit identification, and
lease-up. Limited regional availability of affordable and supportive housing is a significant
constraint on the pace of permanent housing outcomes.
5. Homelessness Prevention
The City has disbursed more than $2.79 million in rental assistance since 2018. Since
2017, the City-funded program has reported 1,912 households served across annual
contract periods; this is not an unduplicated count across years, as some households
may have received assistance in more than one year. Table 7 shows households served
by year.
Table 7. Rental assistance households served, City-funded program
Measure 2022 2023 2024 2025 2026 YTD
Households served 139 132 83 108 51
2026 is year to date through March 31, with $186,857 disbursed. The series begins at
2022 because expanded COVID-19 emergency rental assistance served 442 households
in 2021, which is not representative of typical annual volume.
The City also completed the first quarter of its Measure A emergency rental assistance
program, funded through the City's allocation of Los Angeles County Renter Protection
6 ITEM 4.A
and Homelessness Prevention (RPHP) funds. Table 8 summarizes that activity.
Table 8. Measure A emergency rental assistance, first quarter (Apr–Jun 2026)
Measure First quarter
Households served 10
Total disbursed $58,598
Average per household $5,860 (median $5,478)
Applied to rental arrears $54,901
Applied to forward rent $3,696
Nine of the 10 households carried arrears at intake. The program prioritizes households
with higher barriers to housing stability, including households carrying large arrears and
those that did not qualify for other assistance. Staff built follow-up measures in from the
outset, including whether households remain housed 90 days after assistance ends.
Unlike the housing measures in Section 4, homelessness prevention/housing stability is
currently reported as activity rather than outcome. Housing retention results will become
available as the required follow-up periods are completed and client-level reporting
expands across prevention programs.
6. Transition to Client-Level Reporting
The City is transitioning reporting under its homelessness contracts from aggregate
summaries to client-level reporting. Under the aggregate model, providers submitted
quarterly totals such as people served, admissions, and placements. Those totals
describe volume, but cannot show who was served, whether the same person appears in
more than one program, or what happened after a service was delivered. Client-level
reporting captures a standardized record using a unique identifier rather than a
participant's name for each individual at the point of service. This methodology also
addresses a limitation visible in this report: the City is currently able to count Concern
Line requests but not able to count the number of distinct people they represent.
The transition to client-level reporting started with the Holloway Interim Housing Program
and extended to the Measure A rental assistance program administered under LACAHSA.
7 ITEM 4.A
Client-level reporting for Healthcare in Action, the West Hollywood Care Team and
Ascencia Glendale emergency shelter contracts are next. When implementation is
complete, interim housing capacity, outreach, and behavioral health response data will
be captured through the same infrastructure, allowing staff to analyze service use and
outcomes more holistically.
Rather than purchasing a commercial reporting product, City staff designed the
underlying data structures, reporting templates, and provider portals in-house, tailored to
the City's contract requirements and to the measures the City Council, the Human
Services Commission, and the community have asked staff to report.
The transition is expected to provide three primary benefits. First, improved data:
unduplicated counts across homelessness programs, the ability to follow an individual
from outreach through interim housing to permanent housing, and measures the City
cannot currently report reliably, including housing retention and returns to homelessness.
Second, improved coordination: identifying community members engaged by more than
one provider, supporting case conferencing and by-name list work, and directing follow-
up where outcomes are unknown. Third, more efficient reporting: providers enter
information once at the point of service rather than reconstructing quarterly totals
afterward, reducing reconciliation and transcription error and giving staff visibility into
performance between reporting periods.
As client-level reporting is implemented across the remaining contracts, future updates
will progressively replace activity counts with additional outcome measures.
7. Observations and Next Steps
Taken together, the data show increased service demand and activity alongside elevated
operational counts of unsheltered homelessness. Because these measures track different
activities, populations, and reporting periods, one should not be interpreted as a direct
measure of the other.
The pace of permanent housing placement is also affected by factors beyond the City's
direct control, including the regional supply of affordable and supportive housing and the
time required to secure documentation, subsidies, and available units. Program-level
8 ITEM 4.A
performance should therefore be assessed using its operating and outcome measures,
while unsheltered counts remain an important indicator of broader community need.
The transition to client-level reporting will strengthen this analysis by allowing the City to
measure not only whether people are placed into housing, but whether they remain
housed over time. Key observations include:
• Demand continues to rise while response performance holds. Homeless
Concern Line requests increased in each successive quarter and reached their
highest recorded monthly level in July 2026 (Table 3). Over the same period, the
share of people accepting services rose and the share of responses in which the
team could not locate the individual declined (Table 4).
• Holloway is meeting its operating benchmarks; permanent housing
availability remains the constraint. Occupancy and supportive services
participation exceeded their goals in the two most recent quarters (Table 6).
Permanent placement pace continues to reflect limited regional availability of
affordable housing units and the time required to complete required documentation
and obtain subsidy approvals.
• Exit documentation and follow-up remain areas for improvement. Nine of 22
Holloway exits were recorded as unknown or left the program. The number of
unknown destinations limits the City's ability to fully assess outcomes following
program exit. Staff and the provider review these cases each quarter to improve
destination recording and post-exit follow-up.
Staff will refresh the dashboard after each quarter closes. Updates to the Commission will
continue to be shared on a regular basis.
OFFICE OF PRIMARY RESPONSIBILITY:
Department of Human Services & Rent Stabilization/ Human Services Division
ATTACHMENTS:
None
9 ITEM 4.A
HUMAN SERVICES COMMISSION SEPTEMBER 8, 2026
UNFINISHED BUSINESS
SUBJECT: HUMAN TRAFFICKING PREVENTION, NOTICE REQUIREMENTS, AND
TRAINING IN THE CITY OF WEST HOLLYWOOD.
PREPARED BY: HUMAN SERVICES & RENT STABILIZATION DEPARTMENT
(Teree Carter, Human Services Manager)
(Derek Murray, Social Services Supervisor)
(Katherine Fierro, Social Services Specialist)
______________________________________________________________________
STATEMENT ON THE SUBJECT:
The Human Services Commission will receive an overview of the efforts related to the
prevention and education of human trafficking in the City of West Hollywood.
RECOMMENDATION:
Receive and discuss.
BACKGROUND / ANALYSIS:
At its regular meeting on August 11, 2026, the Human Services Commission received a
presentation titled Services and Support for Survivors of Sexual Violence and Trafficking.
Following the presentation, the Commission approved a motion requesting additional
information from City staff regarding requirements for posting human trafficking notices in
business establishments throughout West Hollywood.
In response to the Commission’s request, this report provides an overview of applicable
state and local human trafficking notice-posting requirements, including the types of
businesses subject to the requirements, required languages, and enforcement provisions.
The report also provides additional context regarding related City regulatory, training,
public-safety, and awareness efforts that support the prevention and identification of
human trafficking.
1
ITEM 4.B
Human Trafficking Notice Requirements
In 2019, the West Hollywood City Council adopted Ordinance No. 19-1075 adding
Chapter 9.14, Human Trafficking Notice, to Title 9 of the West Hollywood Municipal Code.
The ordinance supplements California Civil Code Section 52.6 by expanding the number
of languages in which required human trafficking notices must be displayed.
West Hollywood Municipal Code Chapter 9.14 applies to the following businesses and
establishments:
• On-sale general public premises licensees under the Alcoholic Beverage Control
Act, commonly referred to as businesses with Type 48 ABC licenses;
• Adult or sexually oriented businesses;
• Urgent care centers;
• Businesses or establishments providing massage or bodywork services for
compensation;
• Hotels, motels, and bed and breakfast inns; and
• Other businesses subject to California Civil Code Section 52.6, as that section may
be amended.
Notices must be displayed in a conspicuous location near the public entrance or another
location clearly visible to the public and employees. The notice must be at least 8.5 inches
by 11 inches and use lettering meeting the requirements established by law.
Required Languages
California Civil Code Section 52.6 requires covered establishments to display the human
trafficking notice in English and Spanish, as well as an additional language where
applicable under federal Voting Rights Act language requirements. Under West
Hollywood Municipal Code Chapter 9.14, covered businesses and establishments are
required to display human trafficking information in nine languages:
• English;
2
ITEM 4.B
• Spanish;
• Chinese
• Tagalog;
• Thai;
• Korean;
• Vietnamese;
• Farsi;
• Russian.
The City adopted the expanded language requirement to make trafficking information
accessible to a broader population. Ordinance No. 19- 1075 expressly states that
providing notices beyond state requirements is intended to reach more impacted people.
Enforcement and Penalties
Violations of West Hollywood Municipal Code Chapter 9.14 are subject to the City's
administrative penalty procedures under Sections 1.08.030 through 1.08.070 of the
Municipal Code, in addition to penalties that may apply under California Civil Code
Section 52.6.
Related City Prevention, Training, and Regulatory Efforts
In addition to the notice-posting requirements described above, the City administers or
supports several regulatory, training, public-safety, and awareness initiatives that may
contribute to the prevention, recognition, and response to human trafficking. These
programs have distinct purposes and requirements and should be viewed as
complementary to, rather than substitutes for, the human trafficking notice requirements
established under state and local law.
State Hotel and Motel Human Trafficking Awareness Training
California Government Code Section 12950.3 requires hotels and motels to provide
human trafficking awareness training to employees who are likely to interact or come
3
ITEM 4.B
into contact with victims of human trafficking. Covered employees must receive at least
20 minutes of interactive training once every two years, and new employees in covered
positions must generally receive the training within six months of beginning employment
in that role. The training addresses topics including recognizing human trafficking,
populations at risk, labor and sex trafficking in the hotel sector, appropriate reporting
and response, and available resources. This state requirement is separate from the
City's Public Housekeeping Training Program described below.
West Hollywood Public Housekeeping Training
West Hollywood Municipal Code Section 5.127.060 establishes a Public Housekeeping
Training Program for hotel room attendants. The program includes no less than six hours
of training, including live and interactive instruction, and addresses best practices for
identifying and responding to suspected human trafficking, domestic violence, and violent
or threatening conduct. Employees who successfully complete the program and
examination receive a Public Housekeeping Certificate, which is valid for five years.
Nightlife Bystander Intervention Training
West Hollywood has also adopted mandatory Bystander Intervention Training for
employees of establishments serving alcohol for onsite consumption, including bars,
lounges, and clubs. The City became the first city in California to adopt such a local
requirement. The program was developed in response to community concerns regarding
patron safety, including drug-facilitated sexual assault and allegations of drink spiking.
While this program is an important component of the City's broader nightlife-safety
framework, Bystander Intervention Training program is principally focused on recognizing
and responding to sexual assault and unsafe conduct and is separate from the human
trafficking and notice-posting requirements described in this report.
The City's Best Safety Practices for Nightlife Establishments, originally developed in
2017, similarly addresses the maintenance of safe bars, clubs, and lounges and includes
topics such as illegal drug activity, underage drinking, overconsumption of alcohol,
violence, prostitution, sex offenses, terrorism and human trafficking.
4
ITEM 4.B
Massage Establishments and Regulatory Oversight
Massage establishments in West Hollywood are subject to specific business licensing,
operational and posting requirements under the West Hollywood Municipal Code. These
requirements provide the City with additional regulatory oversight of businesses providing
massage or bodywork services and include compliance with applicable human trafficking
notice requirements.
Under West Hollywood Municipal Code Chapter 5.72, a massage establishment or off-
premises massage business may not operate without obtaining the required City business
license. Individuals performing massage services must also maintain the applicable City
license or California Massage Therapy Council certification.
This licensing structure helps distinguish legitimate massage businesses from illegal
operations by creating identifiable, regulated businesses subject to:
• Business and regulatory licensing;
• Verification of required operator and practitioner credentials;
• City inspections and Code Enforcement oversight;
• Operational standards and required postings;
• Review by law-enforcement personnel where required; and
• Enforcement when violations or criminal conduct are identified.
Massage establishments are also among the businesses specifically required to display
the City’s multilingual human trafficking notice under West Hollywood Municipal Code
Chapter 9.14.
Public Education and Worker Outreach
The City’s multilingual human trafficking notice requirement also serves an important
public education and awareness function. Human trafficking notices and assistance
resources are available through the City’s website, allowing businesses to access
required materials and providing community members with information about resources
available to individuals who may be experiencing trafficking.
5
ITEM 4.B
By requiring notices in nine languages, the City’s local ordinance expands the
accessibility of this information beyond the minimum state requirements and increases
the likelihood that workers, community members, and potential victims can understand
how to access assistance.
State and Regional Coordination
West Hollywood's human trafficking policies operate within a broader network of
California and Los Angeles County requirements.
California Civil Code Section 52.6 establishes statewide notice-posting requirements for
numerous businesses and facilities. The current statute includes businesses such as
alcohol-serving establishments with qualifying licenses, adult businesses, hospital
emergency rooms, urgent care centers, certain pediatric facilities, massage businesses,
hotels and motels, and other specified businesses and establishments.
State law also allows local governments to adopt ordinances that supplement the
statewide human trafficking notice provisions. West Hollywood exercised this authority
when it expanded the languages in which covered businesses are required to provide
human trafficking information. .
The City also operates within the broader Los Angeles County public-safety and social
service system. Potential human trafficking investigations may involve the Los Angeles
County Sheriff's Department, while individuals impacted by trafficking may require access
to County and nonprofit services involving housing, healthcare, behavioral health, legal
services, immigration assistance, and other stabilization supports.
Continued coordination across agencies and service systems is particularly important
because trafficking activity does not generally conform to municipal boundaries.
Conclusion
The City of West Hollywood has an established framework for human trafficking
awareness, prevention, and compliance that includes both state requirements and
additional local protections. Most directly related to the Commission’s request,
West
6
ITEM 4.B
Hollywood Municipal Code Chapter 9.14 requires specified businesses and
establishments to post human trafficking notices in nine languages and provides for local
enforcement through the City’s administrative penalty procedures.
These notice-posting requirements are complemented by regulatory oversight, employee
training, nightlife-safety initiatives, public education, and coordination with law
enforcement and regional service providers. Together, these efforts provide multiple
opportunities to increase awareness, identify potential trafficking, connect individuals with
assistance, and promote compliance among businesses operating in West Hollywood.
City staff will continue to monitor implementation and compliance with existing
requirements and identify opportunities to strengthen education, coordination,
awareness, and access to resources within existing City programs and resources.
References
• West Hollywood Ordinance No. 19-1075, adding Chapter 9.14, Human
Trafficking Notice, to Title 9 of the West Hollywood Municipal Code.
• West Hollywood Municipal Code, Chapter 9.14, Human Trafficking Notice.
• California Civil Code § 52.6, Human Trafficking Notices.
• West Hollywood Municipal Code §§ 1.08.030–1.08.070, Administrative Penalty
Procedures.
• West Hollywood Municipal Code § 5.127.060, Public Housekeeping Training
Program.
• West Hollywood Municipal Code, Chapter 5.72, Massage Establishments and
Technicians.
• California Government Code §12950.3
OFFICE OF PRIMARY RESPONSIBILITY:
HUMAN SERVICES & RENT STABILIZATION DEPARTMENT /HUMAN SERVICES
DIVISION
7
ITEM 4.B
ATTACHMENT:
Attachment A – Posting
8
ITEM 4.B
If you or someone you know is being forced to engage in any activity
and cannot leave – whether it is commercial sex, housework, farm work,
construction, factory, retail, or restaurant work, or any other activity –
text 233-733 (Be Free)
or call the National Human Trafficking Hotline at 1-888-373-7888 or
the California Coalition to Abolish Slavery and Trafficking (CAST) at
1-888-KEY-2-FRE(EDOM) or 1-888-539-2373 to access help and services.
Victims of slavery and human trafficking are protected under United
States and California law.
The hotlines are:
• Available 24 hours a day, 7 days a week
• Toll-free
• Operated by nonprofit, nongovernmental organizations
• Anonymous and confidential
• Accessible in more than 160 languages
• Able to provide help, referral to services, training, and
general information
Human Trafficking Poster – English ATTACHMENT A
Si a usted, o a alguien que conoce, lo están forzando a hacer algo y
no lo dejan ir – ya sea sexo por dinero, trabajo de hogar, de campo
agrícola, construcción, fábrica, en una tienda minorista o restaurante,
ocualquier otra actividad – envíe un
texto 233-733 (Be Free)
ollame a la Línea Nacional Contra la Trata de Personas (National
Human Trafficking Hotline) al 1-888-373-7888 o a la Coalición de
California para la Abolición de la Esclavitud y la Trata de Personas
(California Coalition to Abolish Slavery and Trafficking, CAST)
al 1-888-KEY-2-FRE(EDOM) o 1-888-539-2373 para obtener ayuda
y servicios.
Las víctimas de esclavitud y trata de personas están protegidas bajo
las leyes de California y los Estados Unidos.
Las líneas de ayuda:
• Están disponibles las 24 horas, 7 días a la semana
• Son gratis
• Están operadas por organizaciones no de gobierno y sin
fines de lucro
• Son anónimas y confidenciales
• Prestan servicio en más de 160 idiomas
• Pueden brindarle ayuda, remisión a servicios,
capacitación e información general
Human Trafficking Poster – Spanish ATTACHMENT A
如果您本人或您认识的人被迫从事任何活动且无法脱身 –
无论是商业性交易、家务劳动、农场工作、建筑、工厂、
零售、餐馆工作还是任何其他活动 –
请发短信233-733 (Be Free)
或者拨打全美反人口贩运热线电话 (National Human Trafficking
Hotline) 1-888-373-7888 或打电话给加州废除奴役和人口贩运联盟
(California Coalition to Abolish Slavery and Trafficking, CAST) ，
电话号码1-888-KEY-2-FRE(EDOM) 或 1-888-539-2373, 获得帮助和
服务。
奴役和人口贩运受害者受美国和加州法律的保护。
热线电话：
• 每周七天、每天二十四小时开通；
• 免费；
• 由非营利、非政府组织运营；
• 匿名和保密；
• 可用160多种语言拨打；
• 能够提供帮助、转介服务、培训和一般信息。
Human Trafficking Poster – Simplified Chinese ATTACHMENT A
如果您或您認識的人被迫從事任何活動而無法離開 - 無論是性交易、
家務、農事、營建、工廠、零售或是餐廳工作，還是其他任何活動 -
請發簡訊233-733 (Be Free)
或是致電全國人口販賣專線電話 (National Human Trafficking
Hotline)，電話是1-888-373-7888，或加州廢除奴隸與販運聯盟
(California Coalition to Abolish Slavery and Trafficking, CAST)，
電話是1-888-KEY-2-FRE(EDOM) 或1-888-539-2373，以便獲取幫助
和服務。
奴隸和人口販賣的受害人受到美國和加州法律保護。
專線電話：
• 一週七天，一天24小時開通。
• 免費電話。
• 由非營利的非政府組織經營。
• 保持匿名和機密。
• 可用160多種語言交談。
• 可以提供幫助、轉介給服務，以及一般資訊。
Human Trafficking Poster – Traditional Chinese ATTACHMENT A
و دنک تکرش یتیلاعف عون ره رد هک تسا روبجم دیسانش يم هک یسک ای امش رگا
،یراجت يسنج هطبار دناوت يم تیلاعف نیا - دنک کرت ار يلحم دناوت یمن
، یشورف هدرخ ،هناخراک رد راک ،زاس و تخاس راک ،هعرزم راک ،هناخ راک
- دشاب رگید تیلاعف ره ای و ،ناروتسر راک
(Be Free) 233-733 دينک تسکت هراش نيا هب
National Human Trafficking( ناسنا قاچاق یلم نفلت طخ قیرط زا ای
قاچاق و یراد هدرب وغل یارب اینرفیلاک فلاتئا ای 1-888-373-7888 )Hotline
فلاتئا (California Coalition to Abolish Slavery and Trafficking, CAST)
ای 1-888-KEY-2-FRE)EDOM( ه رامش هب ،قاچاق و یراد هدرب وغل یارب اینرفیلاک
.دیریگب سامت تامدخ و کمک هب یسرتسد یارب 1-888-539-2373
تظفاحم اینرفیلاک و هدحتم تلاایا نوناق تحت ناسنا قاچاق و یراد هدرب ناینابرق
.دنوش یم
:يرایمه ينفلت طوطخ
دنتسه سرتسد رد هتفه رد زور 7 ،زور رد هتعاس 24 •
دنتسه ناگیار •
دنوش یم هرادا یعافتنا ریغ و یتلود ریغ یاه نامزاس طسوت •
دنتسه هنامرحم و سانشان •
دنتسه سرتسد نابز 160 زا شیب رد •
ومع تاعلاطا و ،شزومآ ،تامدخ هب عاجرا ،کمک هئارا هب رداق •
دنتسه یم
Human Trafficking Poster – Farsi ATTACHMENT A
여러분이나 여러분이 알고 있는 사람이 어떤 일(성매매, 집안일, 농장일,
그리고 공사장, 공장, 소매점, 식당에서 하는 일, 또는 다른 일들을 포함)을
하도록 강요를 받고 있고 그 일에서 벗어날 수 없는 경우에는
233-733(Be Free)로 문자메시지를
보내거나 전국 인신 매매 핫라인 (National Human Trafficking
Hotline, 1-888-373-7888) 또는 캘리포니아 주 노역 및 인신매매
근절 연합 (California Coalition to Abolish Slavery and Trafficking,
CAST, 1-888-KEY-2-FRE(EDOM) 또는 1-888-539-2373)으로 전화하여
도움을 받으십시오.
노역과 인신매매의 피해자는 연방법과 캘리포니아 주법에 따라
보호를 받습니다.
위의 핫라인들은:
• 하루 24시간, 주 7일 이용할 수 있습니다
• 무료입니다
• 비영리 및 비정부 단체가 운영합니다
• 익명을 사용할 수 있고 비밀이 유지됩니다
• 160여 개의 언어로 상담할 수 있습니다
• 도움, 지원단체 소개, 교육 및 일반 정보를 제공할 수 있습니다
Human Trafficking Poster – Korean ATTACHMENT A
Если вас или кого-то из ваших знакомых принуждают заниматься
какой-либо деятельностью, избежать участия в которой не
представляется возможным (например коммерческий секс, работа
по дому, работа на ферме, на стройке, на заводе, в магазине, в
ресторане и т. п.),
отправьте текстовое сообщение на номер 233-733 (Be Free)
или позвоните на Национальную горячую линию по борьбе с
торговлей людьми (National Human Trafficking Hotline) по номеру
1-888-373-7888 либо в Калифорнийскую коалицию за ликвидацию
рабства и торговли людьми (California Coalition to Abolish Slavery
and Trafficking, CAST) по номеру 1-888-KEY-2-FRE(EDOM) или
1-888-539-2373 для получения помощи и услуг.
Жертвы рабства и торговли людьми защищены в соответствии
с законодательством США и штата Калифорния.
Горячие линии:
• работают 24 часа в сутки, 7 дней в неделю;
• являются бесплатными;
• находятся в ведении некоммерческих
неправительственных организаций;
• являются анонимными и конфиденциальными;
• доступны более чем на 160 языках;
• могут оказать помощь, дать направление на получение
услуг и обучение, предоставить общую информацию.
Human Trafficking Poster – Russian ATTACHMENT A
Kung ikaw o ang isang kakilala mo ay pinupuwersang lumahok
sa anumang aktibidad at hindi makaalis - ito man ay isang
pangkomersiyong pakikipagtalik, gawaing-bahay, gawain sa bukid,
konstruksiyon, pabrika, pagtitingi, o gawain sa restoran, o anumang
ibang aktibidad -
i-text ang 233-733 (Be Free)
o tawagan ang Pambansang Nakahandang Linya sa Pagtrapiko ng
Tao (National Human Trafficking Hotline) sa 1-888-373-7888 o ang
Koalisyon sa California upang Alisin ang Pang-aalipin at Pagtrapiko
(California Coalition to Abolish Slavery and Trafficking, CAST) sa
1-888-KEY-2-FRE(EDOM) o 1-888-539-2373 upang makakuha ng tulong
at mga serbisyo.
Ang mga biktima ng pang-aalipin at pagtrapiko ng tao ay
pinoprotektahan sa ilalim ng batas ng Estados Unidos at California.
Ang mga nakahandang linya ay:
• Matatawagan 24 na oras sa isang araw, 7 araw sa isang linggo.
• Walang-bayad.
• Pinatatakbo ng di-nagtutubo, di-panggobyernong mga
organisasyon.
• Hindi nagpapakilala sa tumatawag at kompidensiyal.
• Makakaugnayan sa higit sa 160 wika.
• Magagawang magkaloob ng tulong, pagrekomenda sa mga
serbisyo, pagsasanay, at pangkalahatang impormasyon.
Human Trafficking Poster – Tagalog ATTACHMENT A
หากท่านหรือคนที่ท่านรู้จักถูกบังคับให้เข้าร่วมในกิจกรรมใดๆ และ
ไม่สามารถออกมาได้ — ไม่ว่าสิ่งนั้นจะเป็นการค้าประเวณี งานบ้าน
งานในฟาร์ม งานก่อสร้าง โรงงาน งานในร้านค้าปลีก หรือ งานใน
ภัตตาคารหรือกิจกรรมอื่นใด —
ส่งข้อความไปที่ 233-733 (Be Free)
หรือโทรติดต่อสายด่วนปัญหาการค้ามนุษย์แห่งชาติ (National
Human Trafficking Hotline) ที่หมายเลข 1-888-373-7888 หรือ
องค์กรการร่วมมือเพื่อยกเลิกทาสและการค้ามนุษย์แห่งแคลิฟอร์เนีย
(California Coalition to Abolish Slavery and Trafficking, CAST) ที่
1-888-KEY-2-FRE(EDOM) หรือ 1-888-539-2373 เพื่อขอรับความช่วย
เหลือและบริการต่างๆ
เหยื่อของความเป็นทาสและการค้ามนุษย์ได้รับการปกป้องภายใต้
กฎหมายของสหรัฐฯและรัฐแคลิฟอร์เนีย
สายด่วนต่างๆ:
• เปิดให้บริการตลอด 24 ชั่วโมง ทุกวัน
• โทรฟรี
• ด�าเนินการโดยหน่วยงานเอกชนต่างๆ ที่ไม่แสวงผลกา� ไร
• ไม่ระบุชื่อและเก็บเป็นความลับ
• สามารถเข้าถึงได้ในมากกว่า 160 ภาษา
• สามารถให้ความช่วยเหลือ ส่งต่อเพื่อรับบริการต่างๆ
รับการฝึกอบรม และข้อมูลทั่วไป
Human Trafficking Poster – Thai ATTACHMENT A
Nếu quý vị hoặc người quý vị quen biết đang bị buộc phải làm
bất cứ việc gì và không thoát ra được - dù là buôn bán tình dục,
công việc nhà, công việc nông trại, xây cất, cơ xưởng, bán lẻ,
hoặc nhà hàng, hoặc bất cứ hoạt động nào khác -
gửi text 233-733 (Be Free)
hoặc gọi cho Đường Dây Hotline Toàn Quốc về Nạn Buôn
Lậu Người (National Human Trafficking Hotline) tại số
1-888-373-7888 hoặc Liên Hiệp Dẹp Bỏ Nô Lệ và Buôn
Lậu California (California Coalition to Abolish Slavery and
Trafficking, CAST) tại số 1-888-KEY-2-FRE(EDOM) hoặc gọi
số 1-888-539-2373 để nhờ giúp và cung cấp dịch vụ.
Nạn nhân của nạn nô lệ và buôn lậu người được bảo vệ theo luật
Hoa Kỳ và California.
Các đường dây điện thoại trực tiếp:
• Hoạt động 24 giờ mỗi ngày, 7 ngày mỗi tuần.
• Miễn phí.
• Do các tổ chức bất vụ lợi, phi chính phủ điều hành.
• Ẩn danh và giữ kín.
• Có thể liên lạc bằng hơn 160 ngôn ngữ.
• Có thể trợ giúp, giới thiệu đến các dịch vụ, huấn luyện và
thông tin tổng quát.
Human Trafficking Poster – Vietnamese ATTACHMENT A
HUMAN SERVICES COMMISSON SEPTEMBER 8, 2026
NEW BUSINESS
SUBJECT: LESBIAN, BISEXUAL, AND QUEER WOMEN’S PROGRAMMING
NEEDS AND OPPORTUNITIES
PREPARED BY: HUMAN SERVICES & RENT STABILIZATION DEPARTMENT
(Teree Carter, Human Services Manager)
(Derek Murray, Social Services Supervisor)
(Katherine Fierro, Social Services Specialist)
______________________________________________________________________
STATEMENT ON THE SUBJECT:
The Human Services Commission will receive a report on findings from the LGBTQ+
Planning and Coordination Meeting regarding Lesbian, Bisexual, and Queer (LBQ)
women’s programming needs and opportunities in West Hollywood.
RECOMMENDATION:
Receive and discuss.
BACKGROUND / ANALYSIS:
The Human Services Division organizes a range of Planning and Coordination (P&C)
meetings to strengthen collaboration among service providers and community partners.
These meetings are designed to:
• Improve service quality, effectiveness, and access
• Increase familiarity among agencies and awareness of local service options
• Support long-range planning and systems alignment
• Provide training and professional development opportunities
• Share information on educational, cultural, and community resources available to
West Hollywood community members.
The LGBTQ+ P&C focuses on LBQ women’s programming needs and opportunities in
the City of West Hollywood. This P&C serves as a forum to strengthen an inclusive, safe,
and equitable LGBTQ+ service network. It focuses on timely and emerging issues
impacting LGBTQ+ communities, with meetings designed to promote shared learning,
1 ITEM 5.A
collaboration, and the identification of service gaps across providers.
On August 27, 2026, the Human Services Division held its quarterly LGBTQ+ P&C
meeting. Participants included community service providers, activists, artists, Advisory
Board members, and Commissioners. The meeting opened with a presentation from
Mazer Lesbian Archives representatives who spoke about preserving LBQ women’s
history and community spaces. They also shared general information about its archives
and programming that supports women’s social connection and visibility within the
broader LGBTQ+ community.
Following the presentation, participants engaged in an open discussion guided by three
questions focused on health, social connection, and visibility. The conversation reflected
significant overlap across these areas, with issues such as safety, affordability, access,
community connection, and representation intersecting throughout the discussion. The
following provides a synopsis of the key themes, needs, and programming opportunities
identified by participants. For organizational purposes, the discussion is grouped under
the question with which each theme most closely aligned, recognizing that many of the
topics intersect across multiple areas.
1. Health: What are the current and emerging health needs of LBQ women in West
Hollywood across different ages and life stages?
• Public Safety: Drink spiking emerged as a significant health and safety concern,
particularly in nightlife settings. Participants discussed the ongoing stress
associated with having to monitor drinks and personal safety while socializing and
the impact this can have on mental health and well-being. The discussion
emphasized a need for greater prevention, education, and accountability rather
than placing responsibility for avoiding drink spiking primarily on individuals.
• Violence Prevention: Participants expressed concern that responses to violence
are often reactive rather than preventive. Opportunities were identified for
education and programming focused on violence prevention, healthy relationships,
healthy masculinity, predatory behavior, and prevention-focused health
communications.
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• Health Education: Participants identified a need for more regular education and
programming on women’s health, including menopause and perimenopause, heart
health, cancer prevention and screening, and sexual and reproductive health.
Participants noted that menopause and perimenopause can begin earlier than
many people realize and emphasized the importance of providing health
information across different ages and life stages.
• Healthcare Access: Participants raised concerns about changes to
Medicare/Medi-Cal and health insurance coverage, including the possibility that
more community members may lose coverage or need assistance navigating
benefits. Maintaining access to preventive services, including mammograms and
cervical cancer screenings, was identified as a priority. Participants also discussed
the importance of ensuring that healthcare programming is inclusive of
transgender men and gender-diverse people who may share some of the same
healthcare needs. Fertility, family formation, and changing family structures were
also identified as areas for greater attention.
• Economic Health: Financial health was viewed as closely connected to overall
health and well-being, particularly for older and lower-income LBQ women.
Participants discussed poverty, limited retirement resources, and the historical
impact on older lesbians who were unable to access marriage-related benefits,
including Social Security, for much of their lives. Participants identified guaranteed
income as a potential opportunity to provide greater economic stability for LBQ
women with limited incomes and noted that financial security can affect an
individual’s ability to participate in activities and services that support physical,
mental, and social well-being.
• Mental Health: Social isolation and the ability to maintain community connections
were identified as important factors affecting mental health and well-being.
Participants noted that cost can limit access to gyms, events, dining, and other
opportunities for social engagement, particularly for lower-income and older
community members. Free or low-cost opportunities for regular participation and
connection were suggested as ways to reduce isolation and support mental well-
3 ITEM 5.A
being.
• Housing Instability: Participants noted that some women are living in their
vehicles and may come to West Hollywood because they perceive it as a safer
place. This raised broader concerns about housing stability and the health and
social-service needs of economically vulnerable community members.
• Sex Positivity: Participants expressed interest in more open and inclusive
conversations about sex positivity within LBQ communities, including femme and
butch identities, kink, and sexual expression. Participants noted that these topics
can be treated as a subculture rather than as part of broader conversations about
LBQ health and sexuality and identified a need for programming and spaces where
these discussions can occur.
2. Social Connection: How well do existing programs and community spaces
support social connection and a sense of belonging among LBQ women, and
where are there gaps?
• Community Spaces: A recurring theme was the need for safe, welcoming spaces
for LBQ women that are not centered on bars, alcohol, or nightlife. Participants
noted that West Hollywood has cafés, restaurants, businesses, parks, and other
spaces that could support more LBQ programming and informal opportunities to
gather. Participants expressed interest in creating regular opportunities for
connection rather than relying primarily on large or nightlife-centered events.
• Safer Spaces: Safety was identified as an important factor in whether LBQ women
feel comfortable participating in nightlife and other social activities. Building on
concerns about drink spiking, participants noted that LGBTQ+ establishments can
sometimes create a false sense of security and discussed greater accountability
for establishments hosting LBQ events. Ideas included recognizing businesses
that demonstrate strong safety practices, incorporating safety measures into
existing rating systems, or developing a separate designation that could help
community members identify establishments that are committed to providing safer
environments.
4 ITEM 5.A
• Community Outreach: Participants discussed opportunities to better
communicate that West Hollywood is a welcoming place for LBQ women. This
included examining the imagery and outreach used by the City, increasing
awareness of available programs and community spaces, and making it easier for
LBQ women to identify places and activities where they can safely connect with
others.
• Sexual Spaces: Participants identified the loss of LBQ-focused sex-positive and
play spaces as a gap in opportunities for social connection. While West Hollywood
continues to have sex-positive spaces serving other segments of the LGBTQ+
community, participants discussed a lack of comparable spaces that reflect the
culture and interests of LBQ women.
• Affordable Programming: Cost was identified as a barrier to social connection,
particularly for older and lower-income community members. Participants
suggested more free or low-cost recurring activities that allow people to participate
without having to purchase food or drinks, maintain a gym membership, or pay for
event admission. Regular, accessible programming was viewed as an opportunity
to reduce isolation and create a stronger sense of belonging.
• Mutual Support: Participants expressed interest in more structured ways for
community members to support one another and build connections across
generations. One idea was an online volunteer and resource hub that could
connect people needing assistance with everyday activities, such as dog walking,
food delivery, or errands, with community members interested in volunteering.
Participants noted particular interest in creating opportunities for younger
community members to support older adults and others who may have fewer
resources.
• Community Workshops: Participants expressed interest in smaller, practical
“how-to” workshops as an accessible and informal way to bring LBQ women
together. Examples included workshops on using power tools, dating, cooking, and
culturally specific activities. Participants viewed smaller-scale programming as an
opportunity to build relationships across ages, cultures, and different segments of
5 ITEM 5.A
the LBQ community.
3. Visibility: What opportunities could strengthen LBQ visibility and community
presence in West Hollywood?
• Health Leadership: Participants identified an opportunity for West Hollywood to
become a recognized leader in LBQ women’s health and wellness. Building on the
health needs and programming opportunities identified during the discussion,
participants suggested that the City could develop a more visible and sustained
focus on LBQ health that distinguishes West Hollywood as a leader in this area.
• Women’s Sports: The growth and visibility of women’s sports was identified as a
significant opportunity to engage and celebrate the LBQ community. Participants
referenced OutLoud Sports, the SHE League, the WNBA, FIFA, and the upcoming
Olympic Games as potential platforms for programming, partnerships, and
community events. Participants also suggested using major sporting events to
recognize LBQ and queer athletes and their contributions to sports, with Billie Jean
King raised as an example.
• Arts Visibility: Participants discussed opportunities to increase the visibility of
lesbian and LBQ filmmakers, artists, and others working in media and the arts,
including people whose contributions may not be widely known. The Mazer
Lesbian Archives and film programming and festivals were identified as
opportunities to celebrate LBQ history, creativity, and contemporary community
life.
• Cultural Representation: Participants emphasized that there is no single way to
“look” LBQ and discussed the importance of programming that reflects the diversity
of the community. Experiences within Persian, Russian, religious, and other
cultural communities were raised as examples of identities and experiences that
may not always be represented in mainstream perceptions of LBQ communities.
Participants saw an opportunity for programming to increase visibility across
cultures and challenge assumptions about who is represented within the LBQ
community.
6 ITEM 5.A
• Community Recognition: Participants felt that West Hollywood could do more to
recognize and highlight LBQ women who are already living, working, creating,
organizing, and contributing to the City. Increasing the visibility of local community
members and their contributions was identified as an opportunity to strengthen
both representation and a sense of LBQ presence in West Hollywood.
• Event Partnerships: Participants expressed interest in expanding LBQ-focused
events while recognizing the staffing and resource demands associated with
producing additional City events. Participants suggested greater use of outside
promoters, sponsors, businesses, and community partners to develop and support
programming, expand available resources, and reduce the operational burden on
City staff.
Overall, the discussion underscored both the breadth of needs within the LBQ community
and the opportunity for the City to take a more intentional and sustained approach to LBQ
programming. Participants identified priorities that span health and wellness, social
connection, safety, inclusion, economic accessibility, and visibility, while emphasizing that
programming should reflect the diversity of LBQ women across ages, cultures, identities,
and life circumstances.
Rather than creating entirely new efforts in every area, the discussion pointed to
opportunities to build on existing City programs, services, events, and community assets,
while strengthening coordination and expanding partnerships with service providers,
businesses, community organizations, sponsors, and other stakeholders. Collectively,
these opportunities provide a foundation for more consistent, inclusive, and visible LBQ
programming that strengthens connection, supports well-being, and reinforces West
Hollywood as a welcoming community for LBQ women.
OFFICE OF PRIMARY RESPONSIBILITY:
HUMAN SERVICES & RENT STABILIZATION DEPARTMENT / HUMAN SERVICES
DIVISION
7 ITEM 5.A
ATTACHMENT:
None.
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