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Last Updated: April 13, 2026
At CivicSummary, we believe privacy is a fundamental right. This page explains the specific privacy rights available to you, how to exercise them, and what to expect when you do. These rights are in addition to the choices described in our full Privacy Policy.
Regardless of where you live, all CivicSummary users have the following baseline rights:
You may request a copy of the personal information we hold about you, including:
You may request that we correct any inaccurate or incomplete personal information we hold about you. For basic account information such as your name or email address, you can make corrections directly through your account dashboard at civicsummary.ai/account.
You may request that we delete your personal information. Upon a verified deletion request, we will:
Please note the following limitations:
You may request a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). This allows you to transfer your data to another service if you choose.
You may unsubscribe from non-essential email communications at any time by:
Essential service communications — such as billing receipts, payment failure notices, and critical security alerts — cannot be opted out of while your account remains active, as they are necessary to maintain your account.
You may control which optional cookies are active on your device at any time by:
For more detail on our cookie categories, see Section 6 of our Privacy Policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
You may request:
As described above, California residents may request deletion of their personal information subject to certain legal exceptions.
You may request correction of inaccurate personal information we maintain about you.
We do not sell your personal information. We do use marketing cookies that may involve sharing limited, non-identifying data with advertising partners. You may opt out of this at any time through our cookie consent banner.
We do not collect or use sensitive personal information (as defined under CPRA) beyond what is strictly necessary to provide our services.
We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not:
California residents may designate an authorized agent to submit privacy rights requests on their behalf. To use an authorized agent, please:
We will respond to verified California privacy requests within 45 days. If additional time is needed, we will notify you and may extend the response period by an additional 45 days as permitted by law.
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with applicable data protection laws, you have the following rights under the General Data Protection Regulation (GDPR) or equivalent legislation:
You may request confirmation of whether we process your personal data and, if so, access to that data along with information about how it is processed.
You may request correction of inaccurate personal data or completion of incomplete personal data without undue delay.
You may request deletion of your personal data where:
You may request that we temporarily restrict how we use your data in certain circumstances, such as while a correction request is being resolved.
You may receive your personal data in a structured, commonly used, machine-readable format and have the right to transmit that data to another controller where technically feasible.
You may object to the processing of your personal data where we rely on legitimate interests as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
We do not currently make solely automated decisions that produce significant legal or similarly significant effects on users. If this changes, you will have the right to request human review of such decisions.
Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with your local data protection authority. For EEA residents, a list of national supervisory authorities is available at edpb.europa.eu. UK residents may contact the Information Commissioner's Office (ICO) at ico.org.uk.
| Processing Activity | Legal Basis |
|---|---|
| Providing our services | Performance of a contract |
| Sending service notifications | Performance of a contract |
| Analytics and platform improvement | Legitimate interests |
| Marketing communications | Consent |
| Marketing cookies | Consent |
| Legal compliance | Legal obligation |
We will respond to verified GDPR requests within 30 days. In complex cases, we may extend this by an additional two months and will notify you accordingly.
To exercise any of the rights described on this page, you may:
To help us process your request promptly, please include:
To protect your privacy and security, we may need to verify your identity before fulfilling your request. We will use the information already associated with your account to do so and will not request more information than reasonably necessary.
| Jurisdiction | Response Time |
|---|---|
| General / All Users | 30 days |
| California (CCPA/CPRA) | 45 days (extendable by 45 days) |
| EEA / UK (GDPR) | 30 days (extendable by 60 days) |
We will always acknowledge receipt of your request within 5 business days.
If you have questions about your privacy rights or our data practices:
CivicSummary Privacy Team
We are committed to resolving all privacy concerns promptly, transparently, and in good faith.
This page should be read in conjunction with our full Privacy Policy and Terms of Service.